Oakspire Labs LLC Effective date: 7/24/26
This Privacy Policy explains how Oakspire Labs LLC (“Oakspire,” “we,” “us,” or “our”) collects, uses, and protects information when you visit oakspireresearch.com (the “Site”) and when you create an account or place an order with us. Our products are supplied for laboratory and research use only and are not intended for human consumption.
By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
Oakspire Labs LLC is a limited liability company organized in the State of Texas, operating an online catalog of research-grade peptide products at oakspireresearch.com. If you have questions about this policy or your data, contact us at neil@oakspireresearch.com or zac@oakspireresearch.com.
2. Information We Collect
We collect the following categories of information:
Account information. When you register for an account, we collect your email address, the role you identify with, and the identifying information you provide for that role (such as your name and institution, your lab or institution name, or your name and license type).
Order information. When you place an order, we collect your name, shipping address, billing information, and the details of the products you order. Payment card details are handled by our payment processor and are not stored on our servers.
Access verification records. As described in Section 3, we record the confirmations you make when you pass our access verification step and when you create an account.
Automatically collected information. When you interact with the Site, we automatically collect your IP address, browser type and user agent, the pages you visit, the date and time of your visits, and similar technical information.
Communications. If you contact us or subscribe to updates, we retain the information you provide.
3. Access Verification and Account Records
To confirm that visitors meet the eligibility requirements for accessing this catalog, we record the information you provide when you pass our access verification step and when you create an account. This includes the role you select, the identifying information you enter (such as your name or the name of your lab or institution), your confirmation that you are 21 years of age or older, and your acknowledgment that our products are intended for research use only and not for human consumption.
Alongside this information, we automatically record your IP address, browser type, the date and time of your submission, and the page you submitted it from. We collect this data to verify eligibility, maintain a record of the confirmations you have made, detect and prevent misuse of accounts, and comply with the requirements of our payment providers and applicable law. We retain these records for as long as your account is active and as needed to meet our legal and compliance obligations. You may contact us to request access to or deletion of your personal data, subject to any records we are required to keep.
4. How We Use Your Information
We use the information we collect to:
- Verify eligibility to access pricing and place orders.
- Create and manage your account.
- Process, fulfill, and ship your orders.
- Maintain records of the confirmations you have made.
- Detect, review, and prevent misuse of accounts, including flagging and, where warranted, revoking access.
- Communicate with you about your account or orders.
- Meet the requirements of our payment providers and comply with applicable law.
- Improve the Site and our services.
5. Cookies and Similar Technologies
We use cookies and similar technologies to keep you signed in, remember your access verification status, operate the shopping cart and checkout, and understand how the Site is used. Some cookies are necessary for the Site to function; others help us measure and improve performance. You can control cookies through your browser settings, though disabling certain cookies may affect Site functionality.
6. How We Share Your Information
We do not sell your personal information. We share it only as needed to operate our business, including with:
- Payment processors, to process transactions.
- Shipping and fulfillment providers, to deliver your orders.
- Service providers, such as our hosting and technology vendors, who process data on our behalf under confidentiality obligations.
- Our affiliate program platform, where applicable, to attribute referrals.
- Legal and regulatory authorities, when required by law, or to enforce our terms and protect our rights, safety, and property.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. We retain access verification and account records, order records, and related information for as long as necessary to meet our legal, tax, accounting, and compliance obligations, including the requirements of our payment providers.
8. Data Security
We take reasonable administrative, technical, and physical measures to protect your information. Payment card data is handled by our payment processor and is not stored on our servers. Access to account and verification records is limited to authorized personnel. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights and Choices
Depending on your location, you may have the right to request access to the personal information we hold about you, request correction or deletion of that information, object to or restrict certain processing, and request a copy of your data. To exercise any of these rights, contact us at zac@oakspireresearch.com. We will respond as required by applicable law. Some records may be retained where we are legally required or permitted to keep them.
If you are a California resident or are located in a jurisdiction with specific privacy rights, additional protections may apply to you.
10. Age and Eligibility
The Site and our products are intended only for persons who are 21 years of age or older and who acknowledge that the products are for research use only and not for human consumption. We do not knowingly collect information from anyone under 21. If you believe someone under 21 has provided us information, contact us and we will take appropriate steps.
11. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Your continued use of the Site after changes take effect constitutes acceptance of the updated policy.
13. Contact Us
If you have questions or requests regarding this Privacy Policy or your personal information, contact:
Oakspire Labs LLC